What do you learn about Scrooge in the opening of the novel and how has he changed at the end of the novel?
Must include analysis of quotes, evidence and understanding of the era to support the answer.
As you don't know any quotes from the book, have gained no evidence and obviously have no understanding of the era it's hardly surprising you haven't got a clue. I would suggest that you read the book but that would be a waste of time, wouldn't it?
If you have read the book - and I mean READ it, not just glanced at it - you'd be able to do your own homework.
All you have to do is read it, think, and write your answer.